Applications are
invited from qualified candidates with previous experience in 4 -5 Star
establishments to fill the following positions in a leading resort on
the Kenya Coast:
1. Front Office Manager
Duties:
Responsible for leading and managing all sections of the Front Office Department – Reception, Reservations, Guest Relations, Switchboard, Portage, Business Centre and Gift Shops – to ensure the highest standards of service.
Responsible for up selling rooms, guest services and amenities to maximize revenues.
Preparation of the annual budget and manning guide. Selects, trains, develops and manages the performance of front office operations team members.
Qualifications/Experience:
1. Front Office Manager
Duties:
Responsible for leading and managing all sections of the Front Office Department – Reception, Reservations, Guest Relations, Switchboard, Portage, Business Centre and Gift Shops – to ensure the highest standards of service.
Responsible for up selling rooms, guest services and amenities to maximize revenues.
Preparation of the annual budget and manning guide. Selects, trains, develops and manages the performance of front office operations team members.
Qualifications/Experience:
- Degree or diploma in hotel management or equivalent in any related field.
- 3 to 5 years experience in a front office management position, preferably in a 4 or 5 star hotel
- Knowledge of yield management, hospitality property management systems and Microsoft office systems.
2. Assistant Human Resource Manager
Duties:
Duties:
- Assists the Human Resource Manager in planning, directing and coordinating human resource management activities of the resort to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.
- Assists with counseling and influencing management/leadership regarding policies, practices, laws and regulations and monitor application to insure positive and equitable employee relations.
Qualifications/Experience:
- Diploma in Human Resources Management or other related field.
- 3 to 5 years experience in human resources in a management role.
- Proficiency of Microsoft Office software: Word, Excel, Outlook and Power Point.
- Knowledge of computerized HR Information Systems.
3. Executive Housekeeper
Duties:
Manages the housekeeping and laundry department in order to ensure the highest standards of cleanliness of the hotel, including all guest rooms, public areas, food & beverage outlets, banquet facilities and back of the house
Qualifications/Experience:
Duties:
Manages the housekeeping and laundry department in order to ensure the highest standards of cleanliness of the hotel, including all guest rooms, public areas, food & beverage outlets, banquet facilities and back of the house
Qualifications/Experience:
- Operational knowledge of housekeeping equipment and machines, including washing machine, dry-cleaner, pressing machine
- Diploma in hotel management or related field.
- 3 to 5 years experience in a housekeeping senior management position preferably in a five star hotel.
- Knowledge of yield management, hospitality property management systems and Microsoft office systems.
4. Internal Auditor
Duties:
Duties:
- Conduct internal audit engagements in accordance with annual audit plan including execution, documentation and reporting.
- Evaluate processes and provide assurance to management that adequate controls are in place and functioning effectively.
- Assist with the preparation of internal audit reports for distribution to the appropriate levels of management.
- Assist with the tracking of and follow up on action plans developed to resolve internal audit findings identified and reported.
Qualifications/Experience:
- BS Degree in Accounting is preferred
- 3 to 5 years in the same capacity preferably in a hotel setting
Only qualified candidates who meet the stated criteria will be considered, and should apply no later than 10th February 2012
